Goods complaint
If the goods have a defect compared to the expected functionality, the goods can be claimed in accordance with the terms and conditions.
How to do it?
- 1. Fill out the online complaint form and submit it.
- 2. Wait for our employee to contact you.
- 3. Pack the goods, attach the invoice and send to the address below.
What to watch out for?
The goods must not arrive mechanically damaged, so please pay attention to quality packaging.
Where to send goods?
STAGRO s.r.o. / Complaint of goods
Koperníkova 1
61500, Brno
Czech Republic
or
STAGRO s.r.o. / Complaint of goods
Dobšinského 34
95301 Zlaté Moravce
Slovak Republic
Online complaint form
Need help?
Contact us at [email protected] for questions related to complaint of goods or visit our Contact page
English 
Deutsch 
Čeština 
Slovenčina