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Goods complaint

If the goods have a defect compared to the expected functionality, the goods can be claimed in accordance with the terms and conditions.

How to do it?

What to watch out for?

The goods must not arrive mechanically damaged, so please pay attention to quality packaging.

Where to send goods?

STAGRO s.r.o. / Complaint of goods
Koperníkova 1
61500, Brno
Czech Republic

or

STAGRO s.r.o. / Complaint of goods
Dobšinského 34
95301 Zlaté Moravce
Slovak Republic

Online complaint form

Need help?

Contact us at [email protected] for questions related to complaint of goods or visit our Contact page